- Web 2.0 refers to World Wide Web websites that emphasize user-generated content, usability (ease of use, even by non-experts), and interoperability (this means that a website can work well with other products, systems, and devices) for end users. The term was popularized by Tim O'Reilly and Dale Dougherty at the O'Reilly Media Web 2.0 Conference in late 2004, though it was coined by Darcy DiNucci in 1999. Web 2.0 does not refer to an update to any technical specification, but to changes in the way Web pages are designed and used.A Web 2.0 website may allow users to interact and collaborate with each other in a social media dialogue as creators of user-generated content in a virtual community, in contrast to the first generation of Web 1.0-era websites where people were limited to the passive viewing of content. Examples of Web 2.0 features include social networking sites and social media sites (e.g.,Facebook), blogs, wikis, folksonomies ("tagging" keywords on websites and links), video sharing sites (e.g., YouTube), hosted services, Web applications ("apps"), collaborative consumption platforms, and mashup applications.
5 Websites that Successfully Leverage Dynamic Content Experiences to Increase Sales
1.Netflix
When it comes to video entertainment, Netflix knows how to personalize suggestions for each user. When a user adds something new to their list to watch later, Netflix proposes similar content based on what was added to the list as well as the user’s rating history.
While not every company is in the entertainment business or has a similar business model, Netflix exemplifies the personalized experience trend. As Search Engine Watch puts it, “Serving up generic content is a thing of the past.
2.Amazon
Amazon is similar to Netflix with its suggested products displayed based on what a customer has bought or viewed previously. As a result, when a user provides more feedback and reviews, his or her next experiences are better targeted.
The user’s engagement then helps Amazon choose products to target for other customers. Ultimately, the better the targeted content, the greater the chances are that customers will buy more goods from Amazon. The technical name for this functionality is “Dynamic Website Personalization (DWP).” We often see email marketing messages targeted to our own purchase history, interests, and even birthdays. The move to more personalized web experiences is a logical next step.
The user’s engagement then helps Amazon choose products to target for other customers. Ultimately, the better the targeted content, the greater the chances are that customers will buy more goods from Amazon. The technical name for this functionality is “Dynamic Website Personalization (DWP).” We often see email marketing messages targeted to our own purchase history, interests, and even birthdays. The move to more personalized web experiences is a logical next step.
3.HubSpot
HubSpot customers use adaptive landing pages with “personalization tokens” and “progressive profiling” to swap out appropriate content. For example, if a user visits a webpage and downloads an ebook, the next time (s)he visits, (s)he will see different content to avoid a repetitive experience and maintain a personalized one.
The stats supporting HubSpot’s marketing model for a personalized user experience are compelling:
- 74% of online consumers get frustrated with websites when irrelevant content appears (Janrain study).
- User-targeted calls to action (CTAs) had a 42% higher view-to-submission rate than calls-to-action.
- In-house marketers who personalize web experiences average 19% uplift in sales (Monetate/ eConsultancy study).
4.Facebook
Facebook approaches personalized sales with dynamic content from a social advertising perspective. It allows hyper-targeting of its ads through advanced demographics, giving advertisers the ability to hone in on a specific persona that is most likely to convert.
In the example above, the advertiser can expect to reach up to 5,800 single Facebook users between the ages of 20 and 40 who live within 25 miles of Nashville, Tennessee in the United States and like cooking or cookbooks. In the words of Social Ads Tool, “You are what you like.”
While HubSpot warns it is better to engage than to disrupt consumers with advertisements (on TV at least, 86% skip commercials), the thought is by targeting to this level of detail on Facebook, you can reach the audience who would most like to receive you.
5) Fits.me Virtual Dressing Room
After you’re brilliantly targeted marketing and advertising campaigns reach the customers that would like to try you on for size, your job is to convince them that you are a good fit. In the ecommerce clothing space, third party application Fits.me cites that 45% of regular online shoppers believe the most disappointing part of their experiences is “the inability to try on the garment to check the fit”.
Fits.me aims to solve this problem by enabling e-retailers to literally show their shoppers what they might look like in a given item on their site—virtually.
E-retailer Tamar Collection uses the fits.me application. It works like this:
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